NHS Kent and Medway’s Maternity and Neonatal Independent Senior Advocate (MNISA) pilot ends on 31 March 2025.
After this date, service users will not be able to access the service.
If you have any questions, please contact kmicb.lmns@nhs.net.
Who else can help me with a concern about maternity and neonatal services?
You can access support at the links below.
Patient Advice and Liaison Service (PALS)
PALS at the hospital trusts provides help, information and non-medical advice about your care and treatment. It can help you with queries, resolve concerns or making a formal complaint.
Dartford and Gravesham NHS Trust
East Kent Hospitals University NHS Foundation Trust
Maidstone and Tunbridge Wells NHS Trust
Medway NHS Foundation Trust
Maternity and Neonatal Voices Partnership (MNVP)
The role of the MNVP is to listen to the experiences of women and families and bring together service users and staff to plan, review and improve maternity and neonatal care.
East Kent
Maidstone and Tunbridge Wells
Medway
North Kent
Advocacy services
The Advocacy People and Libra Partnership are free and independent advocacy services that provides support and advice with any NHS complaint.
- Kent advocacy services provided by Kent Advocacy
- Medway advocacy services provided by Libra Partnership