Using the NHS App has lots of benefits for practices. It reduces text messaging and postage costs - sending messages for free, reduces admin requests (such as appointment booking and ordering repeat prescriptions) and reduces phone calls into the practice.
Here is a helpful guide on what the app does, how your practice can use it and some helpful tips and techniques for setting it up.
Read this guide on how to get the most from the NHS App and promote it to your patients.
Learn more about becoming an NHS App ambassador. Speak to a Kent and Medway digital champion if you need any support with this.
Watch training on using the NHS App from NHS England.
There are various resources to communicate use of the NHS App to your patients.
Promotional messaging for patients on how to order repeat prescriptions.
New campaign resources
NHS England has released new social media assets to help promote the NHS App.
The toolkit helps explain what the NHS App can do for patients and provide support in using those services.
Download materials to share on social media.
